British Airways lifts the lid on what business travellers really do


British Airways is lifting the lid on the secrets of business travel and what people really use their time for while travelling on a business trip.


The surprising statistics reveal:


– 15 per cent more women than men see a business trip as opportunity to visit new places and experience new culture (88 per cent vs 73 per cent).


– 20 per cent more men than women travel to meet suppliers, colleagues or customers (70 per cent vs 50 per cent), whereas women are seven per cent more likely to be travelling for training than men (21 per cent vs 28 per cent).


– Spending time away from friends and family is one of the biggest bug bears with two thirds (64 per cent) of travellers citing it as a frustration. It would appear to upset men more than women, with 69 per cent of men rating it a serious issue vs 55 per cent of women.


– The long hours associated with business trips are also a challenge for 58 per cent of travellers, with women finding it more problematic than men (68 per cent of women vs 53 per cent of men).


– Women are also much more concerned about taking connecting flights with just over half (55 per cent) citing it as a source of stress, compared to a third (33 per cent) of men.


– While a quarter (24 per cent) of people surveyed found a lack of Internet frustrating, only 16 per cent said they were concerned at being unable to work.


– 90 per cent of people like that flying gives them the chance to work quietly in-flight.


– The smartphone is the favourite technology of choice with 97 per cent of people travelling with them. 88 per cent will carry a laptop and 71 per cent will take a tablet.


The airline has commissioned the research among business travellers as part of the re-launch of On Business – its loyalty programme for businesses that benefits both the company and the individual.


Andrew Crawley, chief commercial officer at British Airways, commented: “We know that doing business face-to-face results in tangible commercial benefits and stronger relationships with customers, suppliers and colleagues and our research bears that out.”


According to British Airways, On Business has saved firms £34 million on travelling to do business face-to-face, and the re-vamped programme is now expected to enable travellers to choose between an immediate discount of at least five per cent on selected flights, or On Business points that can be used towards future trips and upgrades.


British Airways operates flights from London’s Heathrow Airport and Gatwick Airport to Larnaka International Airport, and flights to Pafos International Airport from Gatwick Airport.